News and Promotion - Jeremy at donetheimpossible.com
Public Relations, Interviews, Wholesale, Sponsorship - Brian at donetheimpossible.com
Website Requests - Jason at donetheimpossible.com
Product Returns and eCommerce Questions:
2304 Pointe Meadow Loop
Lehi, UT 84043
Tony at donetheimpossible.com
Done the Impossible Return Policy:
All product returns must be post marked within 45 days of the
product's original ship date from Done the Impossible. Email Tony
for a return RMA prior to shipping your return to us.
Done the Impossible is not responsible for any returned product lost in shipping.
You must use a shipping method with a tracking number to ensure that your return reaches us.
Unopened/Unused product may be returned for a full refund of
the purchuse price minus shipping and handeling charges, if
returned within 45 days of the product's ship date from our facilities.
Defective Opened/Used Product:
If your product is opened/used we will exchange the product for the same
product, if returned within 45 days of the product's ship date from our facilities.
Please contact us if you are dissatisfied with any Done the Impossible
product. We want you to be happy with your purchase and we
will do everything in our power to help you.